Got questions?

Answers for your burning questions.

What is LITS?

Great question! We're Lost in the Sauce (or LITS for short), a Toronto-based hot sauce company committed to bringing out the experience behind hot sauce culture and that perfect blend of spice and flavour. We're not just another retail product: we're the 'hell yeah' after someone asks if you're down for another, the 'let me get one of those' at a party, the high you feel when you know you've hit the peak in good vibes. All of our sauces emphasize flavour over just heat. We want you to enjoy the combo of our sauces with your food rather than burn your tongue off.

Are all of your sauces crazy spicy?

Nope! We focus on flavour over just spice. Although all of our sauces have a kick (some spicier than others), none are meant to be super hot. We don't want to ruin your meal after all.

How long do your sauces last for?

Just like with most condiments, we suggest refrigerating all of our sauces after opening them for maximum freshness. All of our sauces have been pH tested to ensure they are shelf-stable, with a shelf life of minimum 2 years unopened. Keep in mind that once opened (just like most products), shelf life can be affected by cross-contamination and leaving the product open for long periods.

Where can I buy your sauces besides online?

We're always building new relationships and scoping where to land our sauces next. Visit our Stockists page to find out where else you can find our sauces, and keep in mind that prices vary per location. You can also find us at various markets throughout the year, follow us on Instagram @litssauce to stay posted!

See our retailers

Do you ship internationally?

Yes! We ship internationally using many different shipping providers. You'll be able to see the options during checkout and select the one that works best for you.

What is the LITS Club?

Our LITS Club Rewards Program is a way for you to earn points (we call 'em LITS Dollars) towards discounting your sauce orders. Simply create an account and start earning!

There are many ways to earn: when you sign up, on your birthday, when you follow us on Instagram, and of course whenever you purchase sauce. You can also earn LITS Dollars when you refer others (you both get $5 off). Your points collect on your account and you choose when to use them.

Questions or errors with points? Email info@lostinthesauce.ca with your account name and a description of the issue.

How can I collaborate with LITS?

Are you a content creator, foodie, organizing an event, or have a saucy idea you'd like to pitch and work on together? Contact us or DM us on Instagram. We're always looking to hear about and work on saucy projects!

How do I get LITS closer to where I live?

Want to skip shipping and buy from a retailer near you? Let us know the store and why you think it'd be a good fit by emailing info@lostinthesauce.ca. Another way to help us reach a store near you is to ask for our sauces at the store or tell the staff about us. We're always on the lookout for more retailers to expand our reach.